Terms

A clear basis for working together.

Public operating terms for DataSitr. Your signed pilot or service agreement sets the specific scope and commitments. Updated 27 September 2026.

Service scope

DataSitr provides software to help organisations control sensitive information in supported AI workflows. Coverage, deployment, policies and acceptance criteria belong in the agreed scope. Detection can miss sensitive material or flag harmless content; customers remain responsible for lawful use, appropriate review and their sector’s obligations.

The product and its reports are technical tools. They do not constitute regulatory approval, a legal opinion or a guarantee of compliance.

Software use

Use DataSitr software within your authorised evaluation or contracted scope. The customer manages device permissions, user access, credentials and deployment configuration. DataSitr is responsible for the controls it operates under the agreement. Third-party components remain subject to their applicable licences.

Do not bypass controls, abuse the service or submit data unlawfully. Misuse may result in suspension or termination. Access may also be restricted to protect the service, investigate misuse or comply with lawful requirements.

Data and AI output

Customers must have an appropriate legal basis for the data they submit, obtain consent where required and meet applicable transfer obligations. Review AI output before relying on it. Model accuracy, bias and provider availability depend on the chosen upstream service.

Report suspected security issues to security@datasitr.com or the contact route in your agreement. Privacy and processing details are covered by the privacy notice and deployment-specific agreement.

Commercial commitments

Fees are quoted in Saudi Riyals and may be subject to applicable taxes. Payment dates, invoicing, support, security commitments, liability limits, governing law and dispute resolution are set by the applicable signed agreement. They should not be inferred from website demonstrations or example reports.

No binding uptime SLA or uninterrupted-service promise is made on this page. Availability may be affected by infrastructure, upstream providers or lawful government action.